Versand

At Lentejuelas Couture, we offer shipping to Spain, Europe, the United States, and Latin America. All orders are carefully prepared to ensure your items arrive in excellent condition.

Spain

Delivery time: 24 to 72 business hours
Shipping method: Express courier service
Tracking number: Included

Europe

Delivery time: 3 to 7 business days
Shipping method: International express courier service
Tracking number: Included

United States

Delivery time: 3 to 7 business days, depending on the destination state, city, and courier service.

Once your order has been shipped, you will receive a tracking number so you can monitor your package.

Latin America

Delivery time: 3 to 7 business days, depending on the destination country, customs processes, and courier service.

Delivery times may vary due to customs procedures, holidays, or external delays beyond our control.

Shipping Costs

Shipping costs are automatically calculated at checkout based on the destination of the order.

Occasionally, free shipping promotions may apply and will be announced in our online store.

Order Tracking

Once the order has been shipped, the customer will receive an email with the tracking number to track the shipment at all times.

Delivery Address

It is the customer’s responsibility to provide a correct and complete delivery address.

We are not responsible for orders that cannot be delivered due to incorrect or incomplete information.

Delays

In exceptional cases, such as high demand, customs procedures, weather conditions, or logistics issues, delivery times may be affected.

We will do our best to keep the customer informed in the event of any delay.

Customs, Taxes, and Additional Fees

For international shipments, the customer is responsible for any customs duties, import taxes, or additional fees that may apply in their country.

These charges are not included in the product price or shipping cost.

Lost, Held, or Delayed Packages

Once the order has been handed over to the courier company, we are not responsible for delays, customs holds, lost packages, or issues caused by the shipping carrier.

However, we will assist you in reviewing the shipment status and contacting the carrier when necessary.